How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery times typically range from 5–20 business days, depending on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.
What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods available at checkout.
Can I cancel or change my order?
Orders can only be canceled or modified before they are processed for shipment. Please contact us as soon as possible if you need to make changes.
What is your return policy?
We accept returns within 30 days of delivery for eligible items in their original condition. Please refer to our Return & Refund Policy for complete details.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
Do your watches come with a warranty?
Warranty coverage varies by product. If a warranty applies, it will be mentioned on the product page. If you have any questions, feel free to contact our support team before purchasing.
Do you ship internationally?
Yes. We ship to many countries worldwide. Shipping availability and delivery times may vary depending on your location.
Is my payment information secure?
Yes. All payments are processed through secure and trusted payment providers. We do not store your complete payment information.
How can I contact customer support?
You can reach our customer support team at:
Email: ask@cardcompany.shop
Business Address:
1207 Curie CT
Norfolk, VA 23513
United States